Privacy Policy
1. Introduction Welcome to the Yemeni American Platform! This Privacy Policy describes how we collect, use, and protect your personal information when you use our app. Our app is dedicated to serving the needs of Yemeni expats in the US by offering a platform to sell new and used products, search for employees, find partners, and access other commercial and social services. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly. By using the App, you acknowledge that it serves as a neutral intermediary and agree to release and hold harmless from any claims or disputes arising from interactions with other users.
2. Information We Collect We collect various types of information to provide and improve our services:
2.1 Personal Information: • Contact Details: Name, email address, phone number, and mailing address. • Account Information: Usernames, passwords, and other security-related information.
2.2 Transaction Data: • Sales and Purchases: Details about the products and services you sell or purchase through our platform. • Payment Information: Billing and payment details, such as credit card information, which are processed securely by third-party payment processors.
2.3 Location Data: • Geolocation: Information about your physical location, including GPS coordinates, to provide localized services and offers.
2.4 Usage Data: • Activity Logs: Information about your interactions with our app, including pages visited, features used, and time spent on the app. • Device Information: Data about the device you use to access our app, such as the model, operating system, and IP address.
2.5 Service-Related Data: • Employment and Partner Searches: Information related to job searches, applications, and partner inquiries. • Social Interactions: Data related to your participation in social and community activities within the app.
3. How We Use Your Information We use the information collected for various purposes, including:
3.1 Providing Services: • Transaction Processing: To facilitate sales, purchases, and other transactions on our platform. • Service Delivery: To provide and enhance the services you request, including employment and partner searches.
3.2 Communication: • Updates and Notifications: To send you updates about our services, promotional offers, and newsletters. • Customer Support: To respond to your inquiries and provide technical support.
3.3 Personalization: • Tailored Content: To personalize your experience by providing content and recommendations based on your preferences and interactions. • Location-Based Services: To offer services and promotions tailored to your geographic location.
3.4 Security and Compliance: • Security Measures: To protect the security and integrity of our app and user data. • Legal Compliance: To comply with legal obligations and protect the rights and safety of our users and the public.
4. Sharing Your Information We do not share your personal information with third parties except in the following cases:
4.1 When you offer or acquire an item or service: • When you list, sell, or acquire an item or service through our platform, certain contact information you provide (such as your name, phone number, or email) may be displayed publicly. This means it may be accessible not only to registered users of the platform but also to anyone navigating or browsing through the app, even without an account. • Key Points to Note: a. Public Accessibility: Your contact details may be visible to all visitors of the app, including non-registered users. b. Transaction-Specific Sharing: If you acquire an item or service, your contact information may also be shared with the relevant seller or service provider. c. User Responsibility: By using these features, you acknowledge and accept that your contact information will be publicly accessible, and we are not responsible for how others use this information. d. Privacy Options: If you wish to limit the exposure of your contact information, please refrain from listing items or services, or acquiring them through the app.
4.2 Service Providers: • Third-Party Partners: We may share your information with third-party service providers who assist us in operating our app, processing payments, providing customer support, and conducting marketing activities. • Data Security: These partners are bound by strict confidentiality agreements and are required to protect your data in accordance with our policies.
4.3 Legal Requirements: • Compliance with Laws: We may disclose your information if required by law, regulation, legal process, or governmental request. • Protection of Rights: We may share your information to protect the rights, property, or safety of our users, employees, or the public.
4.4 Business Transfers: • Mergers and Acquisitions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new ownership entity.
5. Data Storage and Security We take the following measures to protect your data:
5.1 Security Measures: • Encryption: We use encryption to protect sensitive data during transmission. • Access Controls: We restrict access to your personal information to authorized personnel only.
5.2 Data Retention: • Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
6. Your Rights You have the following rights regarding your personal information:
6.1 Access and Correction: • Access: You have the right to access the personal information we hold about you. • Correction: You can request corrections to inaccurate or incomplete information.
6.2 Deletion and Restriction: • Deletion: You can request the deletion of your personal information under certain conditions. • Restriction: You can request restrictions on the processing of your data.
6.3 Data Portability: • Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
7. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our app and website.
8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]