Data Deletion Policy

1. Introduction At the Yemeni American Platform, we respect your privacy and are committed to protecting your personal data. This Data Deletion Policy explains how you can request the deletion of your personal data from our systems, in accordance with applicable data protection laws and regulations.

2. Your Rights You have the right to request the deletion of your personal data that we hold about you. This right is subject to certain exceptions as outlined in applicable data protection laws.

3. How to Request Data Deletion If you wish to request the deletion of your personal data, you can do so by following these steps:

3.1 Submission of Request:

  • Email Request: Send an email to [email protected] with the subject line "Data Deletion Request". Include your full name, contact information, and a detailed description of the data you wish to have deleted.
  • In-App Request: Use the data deletion request feature within the app (if available) to submit your request directly.

3.2 Verification of Identity: We may require you to verify your identity before processing your request. This helps us ensure that the request is legitimate and that we are deleting the correct data.

4. Processing Your Request Upon receiving your data deletion request, we will:

4.1 Acknowledge Receipt: Send you a confirmation email acknowledging receipt of your request within [3] business days.

4.2 Review and Verify: Review your request and verify your identity. We may contact you for additional information if needed.

4.3 Deletion of Data: Once verified, we will delete your personal data from our systems. This process may take up to [5] business days, depending on the complexity of your request.

5. Exceptions There are certain situations where we may not be able to comply with your data deletion request, including but not limited to:

5.1 Legal Obligations: We may retain your personal data if required to comply with legal obligations, resolve disputes, or enforce our agreements.

5.2 Security and Fraud Prevention: We may retain certain data to detect and prevent fraud, enhance security, or address other legitimate concerns.

5.3 Transaction Records Data related to completed transactions may be retained for record-keeping and auditing purposes.

6. Notification of Deletion Once your personal data has been deleted, we will send you a confirmation email notifying you that your request has been successfully processed.

7. Contact Us If you have any questions or concerns about this Data Deletion Policy or your data deletion request, please contact us at [email protected].